Privacy Policy
We value your privacy and are committed to protecting your personal information.
Last Updated: April 2026
The FIM group of companies — comprising FIM Labs Pte. Ltd. ("FIM Labs," Singapore) and Beijing FIM Network Technology Co., Ltd. ("FIM China"), collectively "FIM," "we," or "us" — takes your privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information across our websites and services. The specific entity acting as data controller for your information depends on your location, as detailed in the section below. By using our website and services, you agree to the terms of this Privacy Policy.
Applicable Entity & Data Controller
The FIM entity responsible as the data controller for your personal information, and the applicable data protection law, depend on your location: • If you are located in Singapore, Southeast Asia, the European Economic Area (EEA), the United Kingdom, the United States, or any jurisdiction outside of Mainland China: – Data Controller: FIM Labs Pte. Ltd. ("FIM Labs") – Registered Address: 68 Circular Road, #02-01, Singapore 049422 – Applicable Law: Singapore Personal Data Protection Act (PDPA); for EEA/UK data subjects, the EU General Data Protection Regulation (GDPR) also applies; for California residents, the CCPA also applies. • If you are located in Mainland China: – Data Controller: Beijing FIM Network Technology Co., Ltd. ("FIM China") – Registered Address: T3-2112, Damei Center, Chaoyang District, Beijing – Applicable Law: Personal Information Protection Law of the People’s Republic of China (PIPL), Cybersecurity Law, Data Security Law, and related regulations. Both entities apply the same data protection standards described in this Policy. You may contact our Data Protection Officer at privacy@fim.ai regardless of location — your request will be routed to the appropriate controller.
Information Collection
We may collect the following types of information:
- Contact form information: When you contact us through our contact form, we collect your name, email address, and phone number
- Subscription information: When you subscribe to our newsletter, we collect your email address
- Website usage information: We may automatically collect technical information about your website visits, such as IP address, browser type, and access time
Cookie Usage
We use cookies and similar technologies to improve user experience:
- Essential cookies: Used for basic website functionality
- Analytics cookies: We may use analytics tools such as Google Analytics to understand website traffic
- You can manage or disable cookies through your browser settings
Information Usage
The information we collect will be used for the following purposes:
- Responding to your inquiries and business requests
- Sending product updates and newsletters you subscribed to
- Improving our website and services
- Complying with legal and regulatory requirements
Information Protection
We take reasonable technical and administrative measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. Our systems employ security measures such as encrypted transmission and access controls. However, please note that internet transmission cannot be guaranteed to be 100% secure.
Third-Party Services
We may use third-party service providers to assist in operating our website and providing services, such as website hosting and data analytics. These third parties only access your information to the extent necessary to perform their duties and are obligated to protect the security of your information.
Your Rights
Under applicable data protection laws, you may have the following rights:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent you previously provided
Policy Updates
We may update this Privacy Policy from time to time. Updated policies will be posted on this page, and we will notify you of significant changes through appropriate means. Please review this policy periodically to stay informed of any updates.
Contact Us
If you have any questions about this Privacy Policy or need to exercise your rights, please contact us: Data Protection Officer: privacy@fim.ai General Inquiries: hi@fim.ai Singapore Headquarters — FIM Labs Pte. Ltd. 68 Circular Road, #02-01, Singapore 049422 China Office — Beijing FIM Network Technology Co., Ltd. T3-2112, Damei Center, Chaoyang District, Beijing